DobroDesk

About DobroDesk

DobroDesk is a conversation-first support workspace for email and website chat. Bring customer questions into shared inboxes, keep customer and company context with each conversation and assign work clearly across teammates. AI prepares approval-ready replies from approved knowledge and policy-gated workflows handle bounded actions. Configured automations can collect details or support booking flows, while sensitive or uncertain cases stay with a person. The base plan is EUR 19 per month for 300 accepted support conversations, unlimited teammates and three active published automations. Each started 1,000 additional accepted conversations costs EUR 24. A public Help Center is available separately for EUR 19 per site per month. Outlook is available. Gmail connection is coming soon. Explore the public demo and the Mobile SDK 0.2.0 release for six frameworks.

What DobroDesk is used for

• Support teams handling email and website chat in one shared inbox.
• Teams routing billing or account questions to the right teammate.
• Businesses drafting answers from approved help articles before sending.
• Teams collecting booking details and confirming a configured appointment in chat.
• Product teams using Mobile SDK 0.2.0 to add support conversations to native apps.

DobroDesk pricing

EUR 19/month includes 300 accepted support conversations, unlimited teammates, three active published automations and AI included. Extra usage is EUR 24 per started 1,000 accepted conversations. A public Help Center is EUR 19 per site/month. Outlook is available and Gmail connection is coming soon. Taxes may apply. Explore the public demo before signing up.

DobroDesk alternatives

Tools the builder names as the closest alternatives.

• Intercom
• Freshdesk
• Crisp
• Chatbase

DobroDesk FAQ

Can I keep my current support email address?

Yes. Connect Outlook or forward mail from your existing mailbox, then choose the receiving inbox. Gmail connection is coming soon.

Does the AI send replies without my approval?

Approval is required by default. Review or edit drafts or enable policy-gated automatic replies for bounded routine cases. Sensitive or uncertain requests stay with a person.

Do I pay for each teammate?

No. The base plan is EUR 19/month for 300 accepted support conversations and unlimited teammates. Each started 1,000 extra accepted conversations costs EUR 24.

What can workflows and booking do?

Configured workflows can collect details, support booking flows and route a conversation to a teammate for human review. Available services and times depend on your setup.

Can I try DobroDesk before creating an account?

Yes. Visit dobrodesk.com/demo to explore the public demo. Mobile SDK 0.2.0 documentation is at dobrodesk.com/developers.